"What time's the last train to Bangalore, please?" Up to half of the UK's national rail enquiries calls will now be handled from India as part of a new £100m contract to be run by BT and Ventura. The ...
BT wins contract to handle overflow calls during busy periods… BT has won a contract to provide automated speech recognition technology for the UK's National Rail Enquiries telephone service. The ...
Rail passengers across the UK are struggling to access real-time information about train departures and arrivals, due to technical difficulties blighting National Rail Enquiries. The organisation ...
As part of National Rail Enquiries (NRE) on-going aim to provide the best and most useful information to the train traveller, it has partnered with University College London and Microsoft to analyse ...
The 200th anniversary of the modern railway in 2005 also coincided with 25 years of the National Rail website. The internet ...
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