Process improvement consultants often talk about the importance of focusing your efforts on the critical few—those 3-4 things that, as a business, you can (or can’t) live without. Everyone agrees that ...

BPX expands its consulting services to drive digital transformation, reengineer processes, boost efficiency, and enable sustainable growth with automation. Elevating Business Processes As a SAP ...

When it comes time to tap outside expertise, IT leaders too often fail to know what to ask for, who to select, or what to do with the advice they pay for. There comes a time in the professional life ...

Process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality ...

In my years of process improvement work, I've identified some problems that hinder the achievement of excellence. These are likely not unique to my experience and I want to share them with you, along ...