In this month’s troubleshooting problem, we have a customer who can only tell us that the equipment that serves their small office “isn’t working.” When you arrive, you confirm that the building ...

A heat pump functions as a typical air conditioning system in the cooling mode — absorbing heat from indoors and rejecting it outdoors. In heating mode, the coils reverse their functions. The outdoor ...

While heat pump problems are far outweighed by their many benefits, it is well worth getting to know where homeowners often run into issues with both air source heat pumps as well as ground source ...