There are only a few different themes that characterize a positive patient experience, yet there are a variety of missteps that can cause patient dissatisfaction, according to an April 2 report ...

In a recent study published in Respiratory Medicine, researchers reported that silent hypoxia was not unique to coronavirus disease 2019 (COVID-19). Silent hypoxemia syndrome, well-tolerated hypoxemia ...

Patients put their trust in hospitals and doctors to care for them, and that trust should also extend to how their provider is billing them for their care. That can only happen when the patient is ...

During good times, and challenging ones, Rachel Batzold says there is one word you will always hear from her and that word is “happy,” which refers to a commitment to keeping patients and employees ...

We were unable to process your request. Please try again later. If you continue to have this issue please contact [email protected]. Every successful enterprise must focus on the voice of ...

Patient satisfaction is a metric that has vast financial implications for hospitals. For example, happy patients are 74% more likely to pay their bills in full, versus 33% of less satisfied patients.

Patient Safety Awareness Week — March 12 through 18 — is a time to recognize the daily efforts that go into ensuring patient safety in the healthcare setting and the teams who provide quality care for ...

My patient is older and hard of hearing, and masks aren't helping the situation. I raise my voice so he can hear me, which means I lose a lot of nuance and expression in my tone. Within a few minutes, ...

AI technology boosts face-to-face time with patients, earns Mercy national recognition for physician satisfaction ST. LOUIS, July 23, 2025 /PRNewswire/ -- Mercy's strategic and carefully planned use ...

In hospitals around the world, doctors are shaking their heads in disbelief as they watch Covid-19 patients who should be comatose or “seizing” from hypoxia – a lack of oxygen in the body’s tissues – ...